Shipping & Delivery Policy
Processing Time
Standard products are processed and dispatched within 1 to 2 business days.
Custom and personalized items require 2 to 4 business days for manufacturing and quality checks before shipping.
Orders placed on Sundays or national holidays are processed on the following working day.
Delivery Timelines
Metro Cities: 3 to 5 business days after dispatch.
Rest of India: 5 to 7 business days after dispatch.
Remote Locations: 7 to 10 business days after dispatch.
Shipping Charges
Free shipping is applicable on prepaid orders above ₹1,500.
For other orders, the applicable shipping rate may be free or paid depending on the delivery method and current checkout settings. Review the shipping amount displayed at checkout before payment.
For online orders, review the shipping charge and available delivery methods at checkout. Shipping for bespoke orders is stated in the written quotation.
Payment Options & Partial COD
We accept prepaid payments via UPI, cards, and net banking.
Cash on Delivery (COD) is available on select orders and locations.
For bulk and corporate orders on COD, a partial advance payment (typically 30%–50% of order value) is required to confirm and begin production. The remaining balance is collected via Cash on Delivery at the time of delivery.
For a bespoke order requiring an advance, the amount and payment instructions are confirmed in writing. For online orders, use the payment options shown at checkout.
Orders are dispatched only after the advance payment is received and confirmed.
Order Tracking Once your order is dispatched, a tracking link with courier details will be shared via email and SMS to monitor delivery status.
Delays and Damages Delivery times are estimated and may vary due to weather or logistics issues. If you receive a damaged or incorrect package, please contact our support team within 48 hours of delivery with unboxing proof.